Knowledge management and transition management

Employees’ knowledge is the most important resource of any organisation and should be managed responsibly and effectively.

If a member of staff leaves at short notice, due to illness, for example, their expertise is suddenly no longer available from one day to the next. Good knowledge management with clear structures for document storage, well-documented processes and well-established substitution mechanisms can help superiors and their teams pick up the tasks of the person who has left.

But even when a staff member gives medium or long-term notice – even for a temporary absence – due to retirement, parental leave, end of contract or resignation, it is essential that the appropriate plans are put in place to prepare for this as well as possible. Here, too, clear structures, well-designed process handbooks and forward planning with regard to the training of successors can facilitate future work.

Employees who are due to leave should be supported in passing on their expertise to others and preparing to move onto the next stage in their lives, outside of Paderborn University.

The Staff Development team is planning to set up an advisory service to support you in designing your knowledge and transition management processes. Please contact us if you are interested in working with us in our pilot phase!

Possible topics may include: